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Events are all about adequate planning and preparation. We’ve made it easier for you with this checklist of things you need to keep in mind when planning your check-in process.


  • ● How much staff do you need and when? If possible, plan for extra staff during peak check-in times.
  • ● When should staff training take place? We recommend the day before.
  • ● How many name badge printers do you need?
  • ● Can your check-in staff use their own phones for checking in, or would you prefer renting dedicated check-in phones from Ticketbutler?
  • ● Which devices will you be using to register new guests? Your own, or would you prefer renting computers/iPads from Ticketbutler?
  • ● How will the physical setup of the check-in area be? The check-in area is your first line of defense, and you want to make sure it’s running efficiently. Draw out the area to ensure the best flow.

Practical preparations:

  • ● Order lanyards and name badges
  • ● Assemble your lanyard and name badge sets prior to the event
  • ● Design your name badge label
  • ● Prepare a link for registration of guests at the door incl. the information you need from the guests
  • ● Send out invites and reminders for staff training.
  • ● Inform your staff of the event’s unique Ticketbutler app PIN code. Consider writing it down on a paper slip and placing it somewhere in the check-in area for all staff to see.

On the day of the event:

  • ● If you are using sticker labels, make sure to have a bin by each printer for the back piece of the sticker label
  • ● Plug in the name badge printer. They’re mobile and go without power for up to 8 hours, but they print faster when plugged in.
  • ● Set up an info desk for late-comer registration or for making amendments to registrations and/or name badges 
  • ● Make sure to test, test and then test some more, e.g. checking guests in and out and testing the registration link.

    Hopefully, the above lists can help you prep like a pro for your event. Did we forget something? Then write to us at [email protected] and we’ll make sure to add it to the list!

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